Frequently asked questions

Where are we located?

You can find us hidden away in the Central Chambers building in central Wollongong - off the outdoor Crown Street Mall you can find a set of stairs in between Korean restaurant Ilnarra, and women’s clothing shop Frolic. Follow the stairs to the very top, and very back of the building.

Will I receive treatment during my initial consultation?

Your case history will be taken in privacy of the consulting room, and will include questions about your present problem, your past history including your exercise and work routine, previous complaints and your medical history. As part of the consultation you will given the opportunity to ask the osteopath any questions you may have about the treatment and management of your condition.

A thorough examination will be performed in order to form a diagnosis. Here, general posture, function and the appearance of the affected area are noted. Orthopaedic testing is used in order to assist with diagnosis. Once all this information has been attained and a diagnosis reached, a treatment plan will be discussed.

If we feel your presentation would respond to Osteopathic treatment, and you are happy with our treatment and management plan, treatment will then commence as part of your initial consultation.

Do I need a referral?

A referral is not necessary to see an Osteopath. A doctor may give you a referral containing relevant information to aid in your treatment process. If you are eligible for the Enhanced Primary Care (EPC) Program, a referral from your GP with a Care Plan is essential.

Can I use my health fund card?

If you are a member of a private health fund, we can process your health fund rebate on the spot using our HICAPS machine, so that you are only left with the gap to pay.

Your health fund rebate will depend on which health fund you’re with and level of cover with them.

How much will I pay?

For osteopathy treatments (which may also include dry needling and/or radial shockwave therapy) your initial consultation is $135, and return consultations are $105. If it has been longer than 2 years since your last appointment with us, you will need to book an initial appointment. These fees are before any health fund rebate has been processed.